Business

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7 Great Examples of How AI is Helping Small Businesses

Artificial Intelligence is no longer a technology reserved for companies with big budgets. Today, small businesses can access AI tools that help in several ways. Such as streamlining operations, improving customer experiences, and boosting profits.  The rise of affordable AI solutions has opened the door for small businesses. They can leverage these powerful technologies without […]

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Top Technologies Transforming Customer Service Today    

Customer service is at the heart of any successful business. Customer expectations continue to evolve. Companies must evolve strategies and tools used to meet those expectations.  55% of customers like self-serve customer service over speaking to a representative. Technology has become a game-changer in this regard. It offers innovative solutions that improve efficiency, personalization, and

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Is Your Business Losing Money Because Employees Can’t Use Tech?

Shiny new tech can be exciting! It promises increased efficiency, happier employees, and a competitive edge. It’s also necessary to stay competitive in today’s technology-driven business world. But that promise can turn into a financial nightmare if you neglect two important things. These are employee training and change management. You can end up losing money

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Beyond Email and Documents: Discovering the Hidden Treasures of Microsoft 365

Let us guess: you’ve been using Microsoft 365 for emails, documents, and maybe a bit of Excel, right? That’s excellent! However, did you know there’s a whole world of awesome features hiding just beneath the surface? Let’s dive in and explore some of these underappreciated applications that bring tons of value to your business. Microsoft Planner – Your

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Smart Tactics to Reduce Cloud Waste at Your Business

Cloud computing has revolutionised the way businesses operate. It offers scalability, flexibility, and cost-efficiency. But cloud services also come with a downside: cloud waste. Cloud waste is the unnecessary spending of resources and money on cloud services. These services are often not fully utilised or optimised. About 32% of cloud spending is wasted. This can

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These 18 Sustainable Tech Habits Are a Win for Your Bottom Line

In today’s world, sustainability isn’t just a buzzword; it’s a necessity. Businesses around the globe are increasingly embracing eco-friendly practices. This isn’t only for the positive impact on the environment. It’s also for the benefits they can bring to the bottom line. Sustainable technology habits are not only about reducing your carbon footprint. They’re also

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These 5 Small Business Tech Trends Can Fuel Your Growth

In today’s ever-evolving digital landscape, small businesses have more opportunities than ever. Many of these call for leveraging technology to their advantage. Embracing the right tech trends can help businesses compete. It enables them to streamline operations, enhance customer experiences, and fuel growth. But it can be confusing knowing which routes to take. Most small

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Small Business IT Services: Why They Are Essential for Your Success

In today’s digital age, technology plays an important role in the success of a small business. From managing customer data to automating workflows and increasing productivity, having a reliable IT Support Service is crucial to staying competitive and achieving your business goals. However, many small businesses often struggle with limited resources and expertise when it

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