Fixed Price, Worry-Free IT Support for Small Businesses in Hertfordshire
Discover the peace of mind that comes with reliable tech that just works
Your Challenges
Disruption
IT issues and downtime result in loss of productivity, frustration and ultimately loss of revenue.
Data loss and security breaches
Hackers are constantly coming up with new ways to get past defences. Do you have the knowledge and time to secure your systems and train your staff to protect your business against them?
Distraction
Time spent dealing with IT issues takes you away from your core mission - growing your business.
Reputation Damage
A security breach, data loss or downtime can tarnish a business’s reputation by signaling unreliability and inefficiency to customers, potentially driving them to seek out competitors who offer more dependable services.
We needed to change our email server as it continuously ran out of space and frequently crashed leaving me without email for long periods. You swiftly set me up with a Microsoft account and migrated all of my existing emails over to it. This was all completed remotely and enabled me to carry on with my work as you did your thing.
David Titherington, The Mortgage Station
How can we help you?
Enhanced Productivity
With your IT dramas taken care of you can focus on growing your business.
Peace of mind
You can sleep better at night knowing your IT systems are secure, backed up and being taken care of by experts.
Improved Security
Secure, reliable IT systems minimise the risk of downtime, loss of data or security breaches.
Predictable Costs
Fixed monthly per-user costs makes budgeting easy.
There hasn't been an instance in our ongoing relationship where you haven't managed to resolve our computer hiccups.
Olga Andrievskaya, Digitally Accountants
Our Managed IT Support Package
A proactive support package with everything a small business needs for reliable, secure IT included.
All for one fixed monthly cost.
Proactive Monitoring
We proactively monitor the health and security of your computers. This prevents potential issues before they stop you working, and keeps your business running smoothly.
Daily Backups
Your files are backed up regularly to protect them from accidental or malicious deletion and ransomware.
Curated Software Updates
We install the updates your computers need to keep your data secure, without interrupting your work..
Supplier Management
We liaise with your third party suppliers, e.g. broadband, Sage etc on your behalf so you're not burdened with the back-and-forth, whether it's resolving issues or initiating new setups.
Unlimited Remote Support
Unlimited timely assistance and expert guidance whenever you need it.
Advanced Cybersecurity Protection
Defends your business against advanced cyber threats and attacks. It combines cutting-edge technology with real-time monitoring to detect and neutralize potential security breaches, safeguarding your data and systems.
Cybersmart Academy
Hackers are constantly coming up with new ways to get past defences. CyberSmart Academy delivers engaging and interactive security awareness training to keep your employees one step ahead of them.
Tech Strategy Sessions
We help you to use technology to make your business more efficient.
My Vision
My Vision is for every small business to thrive because they don’t have to deal with I.T. issues.
I give business owners peace of mind and help them to unlock the full potential of their small business by removing the hassle of IT issues and implementing technology to help them be more efficient.
I take the time to get to know you and your business so I can deliver a personal service and take a proactive approach so that most issues are prevented before they become a real problem and stop you and your staff from working.
When there is a problem, my 25 years of experience in the industry means I can quickly and efficiently solve it.
What our customers say
Libra Painter2024-10-01 Piers at Sensible PC Support was recommended to me by a friend. He has fixed various pc issues for me over several years now. In 2023 I asked him to source me a new build to fit my requirements. He did this in good time, figuring out the perfect spec and supplier. It was a good experience. I've had no problems with the pc. I highly recommend this company. Timea Hoskins2024-06-28 Piers at Sensible PC Support has been our IT guru since 2021. He is patient and happy to help with any problem - or daft question I may have. He is quick to respond, with informed solutions to any issue, and if it can't be resolved online - or if you prefer, he is happy to come to site. We are very pleased to have him as our IT MSP safe pair of hands! Ian Murton2024-06-20 I have used Piers on a number of ocassions and he has proven himself to be professional, knowledgeable and trustworthy. Running a small business can be stressful and PC issues can just add to the anxiety mix. On all the ocassions I have used Piers he has helped to take that stress away from me. I would have no hesitation in reccomending Piers to family and friends. Accounts Offley Place2024-06-20 Very reliable and always sorts out our issues quickly. Would definitely recommend. Olivia Bust2024-06-19 Piers has been a great support with my business, YO Biggles. I love the fact that he can do remote support, even on my iPad, and the ease of booking appointments on-line is really efficient and easy. Lisa Barton2024-06-18 I’m not great with computers or IT in general so Piers is my knight in shining armour! He has always managed to sort out my IT issues promptly and efficiently. Ian Lines2024-06-17 Sensible PC Support Piers, provides excellent, friendly and knowledgeable service, with home visit also if required, very good and definitely recommend. June 2024 Ian Jamie Sinclair2024-06-17 I contacted Piers at Sensible PC support as I wanted to upgrade from my old running PC to a new twin screen PC. After a brief chat Piers suggested some options, I picked which option I wanted. After ordering the goods, Piers arranged a date and time and came to my home and set up the new PC with twin screens, transferred everything over from my old PC to the new PC, showed me how everything worked. Life is so much easier having twin screens. Top service and highly recommend. James Cowburn2024-06-17 I've used Sensible PC support several times over the past 8 yrs or so and they have always provided superb service, prompt repair, good communications, honest feedback and at good value prices. Highly recommendedLoad more