Fixed Price, Worry-Free IT Support for Small Businesses in Hertfordshire

Discover the peace of mind that comes with reliable tech that just works

Your Challenges

Disruption

IT issues and downtime result in loss of productivity, frustration and ultimately loss of revenue.

Data loss and security breaches

Hackers are constantly coming up with new ways to get past defences. Do you have the knowledge and time to secure your systems and train your staff to protect your business against them?

Distraction

Time spent dealing with IT issues takes you away from your core mission - growing your business.

Reputation Damage

A security breach, data loss or downtime can tarnish a business’s reputation by signaling unreliability and inefficiency to customers, potentially driving them to seek out competitors who offer more dependable services.

We needed to change our email server as it continuously ran out of space and frequently crashed leaving me without email for long periods. You swiftly set me up with a Microsoft account and migrated all of my existing emails over to it. This was all completed remotely and enabled me to carry on with my work as you did your thing.

How can we help you?

Enhanced Productivity

With your IT dramas taken care of you can focus on growing your business.

Peace of mind

You can sleep better at night knowing your IT systems are secure, backed up and being taken care of by experts.

Improved Security

Secure, reliable IT systems minimise the risk of downtime, loss of data or security breaches.

Predictable Costs

Fixed monthly per-user costs makes budgeting easy.

There hasn't been an instance in our ongoing relationship where you haven't managed to resolve our computer hiccups.

Our Managed IT Support Package

A proactive support package with everything a small business needs for reliable, secure IT included.
All for one fixed monthly cost.

Proactive Monitoring

We proactively monitor the health and security of your computers. This prevents potential issues before they stop you working, and keeps your business running smoothly.

Daily Backups

Your files are backed up regularly to protect them from accidental or malicious deletion and ransomware.

Curated Software Updates

We install the updates your computers need to keep your data secure, without interrupting your work..

Supplier Management

We liaise with your third party suppliers, e.g. broadband, Sage etc on your behalf so you're not burdened with the back-and-forth, whether it's resolving issues or initiating new setups.

Unlimited Remote Support

Unlimited timely assistance and expert guidance whenever you need it.

Advanced Cybersecurity Protection

Defends your business against advanced cyber threats and attacks. It combines cutting-edge technology with real-time monitoring to detect and neutralize potential security breaches, safeguarding your data and systems.

Cybersmart Academy

Hackers are constantly coming up with new ways to get past defences. CyberSmart Academy delivers engaging and interactive security awareness training to keep your employees one step ahead of them.

Tech Strategy Sessions

We help you to use technology to make your business more efficient.

My Vision

Piers, owner of Sensible PC Support

My Vision is for every small business to thrive because they don’t have to deal with I.T. issues.

I give business owners peace of mind and help them to unlock the full potential of their small business by removing the hassle of IT issues and implementing technology to help them be more efficient.

I take the time to get to know you and your business so I can deliver a personal service and take a proactive approach so that most issues are prevented before they become a real problem and stop you and your staff from working.

When there is a problem, my 25 years of experience in the industry means I can quickly and efficiently solve it.

What our customers say

Susan Firby
Susan Firby
2024-03-27
Have used Sensiblepcsupport 3 times now for my home laptop. Each time Piers has sorted out issue very carefully. Not expensive at all and it’s good to have someone I can call out if I have a problem
David
David
2023-12-19
Great having Piers overseeing and supporting the IT systems in the office. Invaluable.
Lawrence Cunningham
Lawrence Cunningham
2023-10-24
Hard drive crashed, called sensible pc support who came out within two days spent two hours here had good friendly banter whilst he worked came up against a problem with comp, and needed to take comp away. Informed me it would not defeat him. Brought comp back two days later working better and faster than it has ever done before. Charged me a very small fee for his expert knowledge No files missing, everything working faster, stronger than ever. Anybody out there with comp issues I strongly recommend getting in touch with this guy. Well happy
Janet Ford
Janet Ford
2023-03-15
Ross Macdonald
Ross Macdonald
2023-03-06
Piers did a fantastic job of upgrading my very slow and sluggish PC - it now runs like a dream! New hard drive, Windows 10, absolutely brilliant! Cannot recommend him enough, good prices, great service and communication!
Guy Walker
Guy Walker
2023-02-27
My 500Gb SSD was filling up, which was hampering my ability to complete some video editing projects. I provided a 2Tb SSD to Sensible PC Support, who were able to clone my drive and install the new drive to my PC within two days. Very quick turnaround and reasonably priced. Good customer service as well. Highly recommended.
Esme Robinson
Esme Robinson
2022-11-21
Called Piers out whilst dealing with a stressful issue. He made space to come out the next day and was brilliant! Problem solved quickly and efficiently, amazing service and value. Will definitely recommend his services.
Kirk Mallett
Kirk Mallett
2022-09-15
Piers looks after all our IT needs for our private and work computers. Excellent service, respond promptly regardless of when we contact them, competitive rates and never a problem unsolved. We highly recommend this company, very professional.
Simon Efford
Simon Efford
2022-06-22
Excellent service and very knowledgeable, highly recommend
Robert Goldstone
Robert Goldstone
2022-06-08
Piers sorted my laptop issues out and helped with virus protection. Great service and price.
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