To allow us to connect to your computer to help you remotely, please click the button below. This will automatically start the download of a small program called Splashtop SOS – you do not need to click the download links on the following page. 

Once Splashtop has finished downloading please click on it to run it. If your browser doesn’t make it obvious where it is, you can find it in your downloads folder.

Once you have opened the program it will generate a 9 digit code; please give this to your technician and they will talk you through the rest of the process.